Frequently Asked Questions
What if my lawn is very overgrown?
We can still mow it for you, however the price will be higher than what you could expect for regualr servicing. Longer grass will take more time to mow and may even need to be cut multiple times to bring the height to a desired level. As there will be more grass clippings, the cost to dispose of them will also be higher.
Do you offer one off services and clean ups?
Yes, however if the lawn has been neglected and is overgrown, the price will be reflective of this. This is because one off clean ups can often take a lot longer and can produce a greater amount of green waste to dispose of.
When can you schedule in our lawn?
Usually within 7 days. We schedule our days of the week in different areas of Queenstown, therefore we can normally service your lawn the next day we are in your area.
Which areas of Queenstown do you service?
We regularly service lawns in Queenstown, Shotover Country, Lake Hayes Estate, Dalefield, Lower Shotover, Speargrass Flat, Arrowtown, Frankton, Quail Rise, Kelvin Heights, Jack's Point and Arthurs Point.
What is the cost for lawn mowing?
We provide our customers with a fixed price for their weekly or fortnightly service. The price will depend on the property.
Do you offer gardening and landscaping services?
Yes, we offer garden and landscape maintenance for our customers. This can include maintaining your garden beds, plants, hedges and more.
Do I have to sign a contract?
No, as we are aware that our customers needs may change, we do not ask them to sign a contract with us.
What equipment do you use?
We source and service all of our equipment locally at Stihl, Frankton. We operate a hustler rapter zero turn mower, masport push mowers and stihl weed wakers, hedge trimmers and leaf blowers.
How do I pay?
For our maintenance customers we invoice after each service. This can be paid by online transfer or credit card.
Do you offer tree pruning and trimming?
yes, for smaller trees we can prune, trim and shape. Depending on the height and or complexity of your tree/s, we may refer you to a dedicated team of aborists.
Do you remove the grass clippings?
yes, the cost for green waste dispoal is factored into our fixed price for our regualr lawn maintenance customers. For one off services the cost will be factored into the overall quote.
Will you still perform service if it rains?
It will depend on the level of rainfall and the condition of your lawns. We endevour to provide service in a timely manner, however do not want to damage your lawn or provide a substandard. If we are unable to mow, we wil simply delay service until the conditions permit. Be assured that your property will not be missed.
Are you insured?
Yes, we have public liability insurance. We can also assure you that we take great care in our work and that we have the utmost respect for our customer's properties.
What does your lawn mowing service include?
Each service includes mowing the lawns, trimming around the edges, blowing off walkways and removing the grass clippings from your property (if required). If you would also like to have your gardens and landscapes maintainted, we can include this as part of your regular service.
How do I get a quote for my lawns?
Simply call or email our team on 027 463 5453 or info@shotovermowing.com and we will arrange a time that suits you to come to your property and meet with you. If you're not home, with your permission we can still view the property. After we have seen your lawns, we will provide you with a fixed price for regular servicing or a maintenance plan as agreed.
How often do you cut the lawns?
We offer weekly or fortnightly maintenace.
What size lawns/properties do you service?
We provide service for small residential through to lifestyle blocks. We have push mowers and a zero turn ride on mower so no job is too big or too small.
Which days and hours do you work?
Our usual hours of operation are:
Do you catch, discharge or mulch the grass clippings?
Do you offer leaf clean ups
Yes, we certainly do. Contact us today for a free quote.